Tenant Protection

You can enroll in convenient and affordable Tenant Protection plans with a variety of coverage options when renting your storage unit through our website. Enjoy peace of mind knowing your belongings are covered.

Tenant Protection

Why Add Tenant Protection?

  • Homeowner’s insurance may not cover stored items
  • Filing a claim can raise your premiums
  • Your policy could be canceled if you file a claim

Coverage Options

Coverage Monthly
$2,000$12/mo
$3,000$15/mo
$5,000$20/mo
$10,000$33/mo
$15,000$42/mo

Avoid the $200 deductible: use a disc or cylinder lock on your unit.

What’s Covered

  • Burglary / Vandalism
  • Fire, smoke, lightning, explosion
  • Wind, hail, water (excluding flood)
  • Sinkhole / Building collapse
  • Vermin (up to $500)

How to File a Claim

  1. Notify the site manager.
  2. Take photos of the damaged items, the storage unit, and the source of damage, if possible.
  3. Do not throw items away until a claims specialist instructs you.
  4. File online at https://www.storageunitsoftware.com/file-claim/
  5. For crime-related claims, have a police officer visit the unit and file a report.
  6. For help, call 833-682-8879

Support: (855) 799-7700support@basicselfstorage.com